All services provided by us is to create more values for clients.
Timeliness, superior quality and profession is the characters of ZHONGCHI after sales service. ZHONGCHI Valves can provide immediately technical information, drawings and product instruction, production schedule, production testing control plan available for the whole project. The professional QC personnel offers detailed quality tracing on after sales products. The professional customer service staff and technician is able to offer on-site open-package inspection, installation guide, debugging and technical training. ZHONGCHI cherishes every communication with clients, a whole set of valve solution and perfect after sales service can help you to face the challenge.
We are armed with a high-ability team of valve maintenance and consulting, high profession and sound equipment level;
Complete quality system, effective operation, team work; provides vast domestic and overseas clients with timeliness, superior quality and profession service, the capacity and range of the services cover:
Troubleshooting
1. A systematic analysis on the potential cause of valves’ failure;
2. Comprehensive judgment the risk assessment during the troubleshooting of failed valves.
Maintenance
1. offers a scheme on components, equipment and repair;
2. online or offline maintenance and repair;
3. professionally makes out a maintenance proposal and scheme;
4. online maintenance or guide of the valves;
5. establishes a long-term file link, regular return visit system on onsite maintained or repaired valves.
Onsite technical service
1. consulting on the professional technology of the running of valves and pipeline;
2. alternate solutions of type proposal and professional design on the valves;
3. the impact evaluation of pipeline process and medium on the valves;
4. provides professional devices to help to eliminate the relative factors on influencing the running of the valves.
Product Use and Maintenance Training
1. offers professional training courseware;
2. actual manipulation exercise, to meet the needs of customers on the solutions of valves;
3. makes out a specific customized measures to give advices on maintenances such as special medium, flow velocity, flow rate, inspection, testing, maintenance cycle.
Service Commitment
1. Treat every staffer with profession and sincerity, enable them to become a professional person in the industry;
2. provide clients with superb service by professional and blown team;
3. Honest service, living up to the commitment, establishing a long-term cooperation relationship with clients.